Shipping and Delivery Policy
At Lamore Living, we are committed to providing a seamless and reliable delivery experience to all our valued customers. Below, you'll find detailed information about our shipping and delivery process.
Standard Delivery
- Delivery Areas: We deliver across the UK to most postal codes. Additional charges may apply for remote areas.
- Delivery Timescale:
- Standard products are delivered within 5-7 working days.
- Depending on production timelines, customized or made-to-order items may take 10-14 working days.
- Cost:
- Free Delivery on Everything.
Express Delivery.
- Availability: Available for selected products within specific regions.
- Timescale: Delivery within 2-3 working days.
- Cost: Starting from £75, Depending on Location & product.
Assembly Service
- Our team offers a Complimentary Assembly Service for bed frames & larger furniture items. Please ensure the delivery team has clear access to the room where assembly is required.
Tracking Your Order
- Once Order Is Placed Our Representative Will be in touch to confirm the order & ETA.
Missed Deliveries
- If no one is available at the scheduled delivery time, a re-delivery charge may apply.
- To reschedule, please contact us at least 48 hours before the original delivery date.
International Shipping
- Currently, we only ship within the UK. For international inquiries, please contact our customer service team.
Important Delivery Information
- Room Access: Ensure there is sufficient access space for large items. Our delivery team may only be able to proceed if items are safely brought into your home.
- Packaging: All items are delivered securely packaged to prevent damage during transit. Please retain the packaging until you are satisfied with your purchase.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please notify us within 24 hours of delivery.
- We will arrange a replacement or repair free of charge.
Contact Us
For further assistance, feel free to contact our customer support team:
- Email: support@lamorelivingltd.com
- Phone: 0 1484 501 061
- Operating Hours: Monday to Friday, 9:00 AM – 6:00 PM